It’s fun to occasionally “spy” on guests and staff. Incognito, with a beer behind the taps or with a computer, and ears, open. I learn so much!
Mostly good, occasionally things that need addressing and then, sometimes I hear something that feels great!
Today, the last (6) beautiful people in the dining room were leaving–dressed for either work or a holiday celebration, the men wearing scarves, all sporting great shoes and carrying individual gifts–wine bottles and such.
At the doorway, a he said to one of the women, “Thank you so much for planning this.” One of the other women chimed in: “Seriously, this place is much more beautiful than I expected.” And he said “It really is, and considering…” and before he finished, the planner woman said: “It’s Lowell, I know, I get that a lot.” And they all politely chuckled, maybe feeling a “little wrong.” We get that a lot too. But it’s what we do–and we love it.
If you don’t know, now you know.
Can you be more specific about the content of your article? After reading it, I still have some doubts. Hope you can help me.